The healthcare sector ought to prioritize patients’ needs, yet it often falls short in this regard. When individuals require medical assistance, they resort to antiquated insurance directories, endure lengthy phone wait times, and then face weeks of delay before they can secure an appointment. They sit in waiting rooms that seem solely designed for waiting, only to eventually receive unexpected bills.
In most other industries, companies providing such subpar customer experiences would not endure. However, within the realm of healthcare, patients lack the leverage of a competitive market. Consequently, they are expected to tolerate substandard service.
We empower the patient. When we enable patients to make informed choices, we empower them. This approach allows us to transform healthcare into a customer-driven industry, where businesses vie for customers’ favor rather than the other way around. Over time, this shift will lead to an increase in quality and a decrease in prices.
We are dedicated to improving patients’ experiences. We assist millions of individuals in discovering and scheduling appointments with healthcare providers that best suit their needs. With Docnao, they can select healthcare professionals who are part of their network, highly rated specialists, those with unique expertise, nearby options, providers available for immediate appointments, those offering virtual consultations, or any combination of these preferences.
We’re constructing a simplified healthcare hub. A space where patients of all kinds can access a wide range of healthcare services. A place where they can explore comprehensive healthcare providers and treatment options, complete with cost and quality information. A platform where they can select from a competitive marketplace dedicated to meeting their needs. A location where patients can securely store and access their complete medical records. A platform where they can engage with their team of doctors and nurses.